Turn Missed Calls Into Booked Jobs.
Avox installs a done-for-you AI receptionist and lead follow-up system that answers missed and after-hours calls, qualifies leads, books appointments, and keeps every opportunity organized.
- Done-for-you setup
- Customized to your business
- Books into your calendar
- Human transfer when needed
Built for service businesses that depend on inbound calls
- Plumbing
- HVAC
- Electrical
- Contractors
- Automotive
- Cleaning
- Landscaping
- Other Local Services
Good Leads Shouldn't Die in Voicemail.
Missed Calls
You're on a job, driving, or helping another customer. The phone rings and nobody answers.
Slow Follow-Up
A lead fills out a form or asks for a quote, but nobody follows up while the opportunity is still warm.
Disconnected Systems
Calls, texts, appointments, and follow-ups live in different places, making opportunities easy to lose.
Avox connects the pieces so every lead has a clear next step.
Your Front Desk Doesn't Have to Stop Answering.
Avox builds and manages an AI phone receptionist around your actual business—your services, hours, service areas, FAQs, booking rules, escalation rules, and team.
- Answers missed and after-hours calls
- Answers approved business questions
- Collects names, phone numbers, service details, and addresses
- Identifies routine, urgent, and emergency inquiries
- Checks real calendar availability
- Books appointments
- Transfers callers to a human when appropriate
- Stores call information in the CRM
- Provides recordings, transcripts, and call outcomes
- Can notify the business immediately about important calls
Use it for every inbound call, after-hours calls, missed calls, or overflow—the setup is customized around your workflow.
Interface example — not a live call.
See What Happens After the Phone Rings.
NorthPeak Plumbing is a demonstration environment built by Avox to show how the system works. It is not a customer testimonial or a real business.
Customer Calls
“My kitchen sink has been leaking since this morning.”
AI Handles the Conversation
Collects the issue, name, address, and urgency.
Action Happens
Checks availability, books an appointment, transfers the call, or requests follow-up.
Everything Is Recorded
Contact updated. Pipeline updated. Team notified. Appointment visible.
The Systems Behind the Phone Call.
The receptionist works best when the rest of your lead flow is connected. Avox builds each layer around how your business already operates.
Lead Capture System
Capture, organize, and respond to new inquiries before they disappear.
- Missed-call text-back
- Quote/contact forms
- CRM pipeline
- Instant notifications
- Booking setup
- Lead-source capture
Follow-Up & Reviews
Keep estimates, appointments, old leads, reviews, and referrals from falling through the cracks.
- Quote and estimate follow-up
- Appointment reminders
- Inactive-lead follow-up
- Review requests
- Database reactivation
- Referral automation
Complete Growth System
Bring your website, lead capture, follow-up, CRM, and customer journey into one connected system.
- Everything above
- Website or landing page
- AI web chat where appropriate
- Reporting dashboard
- Google Business Profile optimization
- Ongoing optimization
Choose Your Starting Point.
Transparent starting points. Final scope and pricing are confirmed before any work begins.
AI Phone Receptionist
For businesses that want missed and after-hours callers answered, qualified, booked, and routed.
- Custom AI receptionist
- Knowledge base
- Lead qualification
- Calendar booking
- Human transfers
- CRM/contact capture
- Call transcripts and summaries
- Business notifications
- Ongoing tuning and support
Call usage allowance and overages are clearly stated before launch.
Lead Capture System
Capture and organize every new inquiry, then respond before the lead moves on.
- Missed-call text-back
- Quote and contact forms
- CRM pipeline setup
- Instant team notifications
- Online booking setup
- Lead-source tracking
Follow-Up & Reviews System
Keep quotes, appointments, past leads, and reviews moving without manual chasing.
- Everything in Lead Capture
- Quote and estimate follow-up
- Appointment reminders
- Database reactivation
- Review requests and responses
- Referral automation
Complete Growth System
Website, lead capture, follow-up, CRM, and reporting connected into one system.
- Everything in Follow-Up & Reviews
- Website or landing page
- AI web chat where appropriate
- Reporting dashboard
- Google Business Profile optimization
- Ongoing optimization and priority support
Every build is scoped around your business. Your proposal clearly shows setup costs, monthly support, included usage, overages, and any third-party costs before work begins.
AI Receptionist can be bundled into a larger Avox system. Bundled pricing is scoped based on the existing setup and expected call volume.
How It Works.
- 01
Discovery
We learn how calls and leads currently move through your business.
- 02
Build
We configure the receptionist, CRM, booking, routing, automations, and follow-up around your workflow.
- 03
Test
We test real customer scenarios before anything goes live.
- 04
Launch & Improve
We launch, monitor performance, fix issues, and refine the system as your business evolves.
Your Team Gets the Information, Not Another Voicemail.
Every call turns into a structured record: who called, what they need, how urgent it is, and what happens next.
- Transcript, recording, and a short call summary
- Instant notification for urgent or emergency calls
- Contact and pipeline stage updated automatically
- Call outcomes visible in one place
Interface examples shown for illustration. They do not represent real customer activity.
- Active basement pipe leak
- 224 Berger Street
- Transfer requested
- Water heater replacement
- Tomorrow · 2:00 PM
Work Directly With the Person Building Your System.
Avox Growth is led by Kam. From the first call through testing and launch, you work directly with the person responsible for understanding your workflow and making the system work.
- Direct communication
- Hands-on setup
- Clear recommendations
- Support through launch
Questions Owners Actually Ask.
Yes. The receptionist can be configured around your workflow, including missed calls, after-hours coverage, overflow, or broader inbound coverage.
In many cases, yes. We review your current scheduling setup and connect or configure the appropriate booking workflow.
The receptionist is configured to rely on approved business information and route or flag questions that require a human rather than inventing an answer.
Yes. Call-transfer and escalation rules can be configured for situations where your team should take over.
No. Avox also builds lead capture, CRM, follow-up, review, and website systems without AI.
Your proposal clearly states the included usage and any overage or third-party calling costs before launch.
Timing depends on the system, integrations, and testing requirements. You receive an estimated launch timeline before work begins.
No. Avox handles the technical implementation and explains what your team actually needs to use.
Find Out What Happens to Your Next Missed Call.
Book a free demo and we'll look at how your business currently handles inbound leads, where opportunities may be slipping through, and whether an Avox system makes sense.
Pick a Time That Works.
A short, no-pressure call. We review how inbound calls and leads are handled today and show what an Avox system would look like for your business.
Preparing available times…
Prefer a new tab? Open Booking Calendar.
Business timezone: America/Toronto. Times are shown in your local timezone where possible.