Turn Missed Calls Into Booked Jobs.
The Avox AI Phone Receptionist answers the calls your team can't — after hours, on a job site, or when three people call at once. It qualifies the caller, books the appointment, and logs everything in your CRM.
- Starts at
- $997 setup
- Then
- $497/month
- Typical build
- 7–14 days
Interface example — not a live call.
Built Around Your Business, Not a Generic Script.
Avox configures the receptionist on your services, hours, service areas, FAQs, booking rules, escalation rules, and team — then tests it against real customer scenarios before it goes live.
Answering
- Answers missed, overflow, and after-hours calls
- Answers approved questions about your services, hours, and service area
- Speaks with your business name, tone, and greeting
Qualifying
- Collects name, phone number, address, and service details
- Identifies routine, urgent, and emergency inquiries
- Follows your rules for jobs you do and don't take
Booking & routing
- Checks real calendar availability
- Books appointments into your calendar
- Transfers callers to a human when your rules call for it
Recording
- Stores caller details in your CRM
- Provides recordings, transcripts, and call outcomes
- Notifies your team immediately about important calls
Where you can use it
- Every inbound call, or only the ones your team misses
- After-hours, weekends, and holidays
- Overflow when several people call at once
- One number or several, routed by line
Guardrails we set with you
- It follows your approved information — it doesn't invent answers
- Complex or sensitive calls are transferred to a person
- Pricing and commitments stay within the rules you set
- You review the setup and can change it any time
See What Happens After the Phone Rings.
NorthPeak Plumbing is a demonstration environment built by Avox to show how the system works. It is not a customer, a testimonial, or a real business.
Customer Calls
“My kitchen sink has been leaking since this morning.”
AI Handles the Conversation
Collects the issue, name, address, and urgency.
Action Happens
Checks availability, books an appointment, transfers the call, or requests follow-up.
Everything Is Recorded
Contact updated. Pipeline updated. Team notified. Appointment visible.
Live in About 7–14 Days.
You stay involved at the points that matter and we handle the build.
- 01
Discovery
We map how calls reach you today, what gets missed, and what a booked job looks like.
- 02
Build
We write the call flows, knowledge base, booking rules, and escalation paths.
- 03
Test
We run real customer scenarios end to end before a single live call is routed.
- 04
Launch & Improve
We go live, review transcripts, and keep tuning the receptionist.
One Flagship System. Clear Pricing.
Final scope is confirmed on your free demo call — there is no obligation to move forward.
AI Phone Receptionist
A virtual front desk that answers missed and after-hours calls, qualifies callers, books appointments, captures lead information, and routes important calls to your team.
- Custom AI receptionist configured around your business
- Missed-call and after-hours call coverage
- Overflow call coverage where appropriate
- Knowledge base built from your services, hours, service areas, policies, and FAQs
- Caller qualification
- Approved business-question handling
- Urgency identification
- Appointment booking using approved calendar rules
- Human transfer and escalation when appropriate
- CRM/contact capture with relevant caller and job details saved
- Call recordings where supported and appropriate
- Call transcripts, summaries, and outcomes
- Business and team notifications
- Ongoing monitoring, tuning, optimization, and support
Usage allowance and any applicable overage rates are clearly outlined before launch based on expected call volume. Month-to-month — no long-term contract. This is a standalone offer and can also be bundled with a larger Avox system.
Looking for websites, follow-up, or a complete system? See all Avox packages.
Questions About the AI Receptionist.
Do I need a new phone number?
No. We can forward your existing number to the AI receptionist, or use it only for missed and after-hours calls so your current setup stays exactly as it is.
Will callers know it's an AI?
The receptionist introduces itself in the way you approve. It never claims to be a specific member of your team, and it hands off to a person when your rules call for it.
What happens on a complex or emergency call?
You define the escalation rules. Urgent and out-of-scope calls can be transferred live to a person, or captured with an immediate notification to your team.
How long does setup take?
Typically 7–14 days from the discovery call, depending on how quickly we can gather your services, hours, booking rules, and FAQs.
Is there a contract?
No long-term contract. The monthly fee is month-to-month and you can cancel with notice.
Something else on your mind? hello@avoxgrowth.com
Pick a Time That Works.
A short, no-pressure call. We review how inbound calls and leads are handled today and show what an Avox system would look like for your business.
Preparing available times…
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Business timezone: America/Toronto. Times are shown in your local timezone where possible.